New EBT Cards Being Mailed
Oct 07, 2025 03:14PM ● By Sacramento County News ReleaseSACRAMENTO COUNTY, CA (MPG) - The California Department of Social Services has announced that magnetic stripe EBT cards are set to expire by Oct. 25. To keep your benefits safe and secure, California Department of Social Services mailed new EBT cards with chip and tap technology to all cardholders.
The cardholder’s benefits and PIN will automatically transfer to the new card. Once the new card is activated, the old one will be turned off.
Sacramento County recommends activating the new chip-enabled card when it is received. EBT cardholders can request a new card using the ebtEDGE mobile app.
Call the EBT Customer Service Center at 1-877-328-9677 to request a new card.
Visit your county office if your new card hasn’t arrived. Wait times might be long, so plan accordingly.
If no action is taken, magnetic stripe-only EBT cards can still be used until a chip and tap card has been activated or up to 180 days after the new chip and tap EBT card is issued, whichever comes first.
For further assistance, call EBT’s customer service center at 1-877-328-9677 or visit the EBT Client Website for updates.
For more information, visit the Department of Human Assistance website at ha.saccounty.gov.

















